Acceptable Use Policy

This Acceptable Use Policy (AUP) governs your use of the Internet services (Service) provided by Wilson Communications (ISP). The AUP applies to all users of the ISP's Internet services. A 'user' is anyone who makes use of the ISP for Internet connectivity, including, but not limited to, dial-in, remote users, and ISP staff and administration. All users are expected to abide by the provisions laid out in this document, without exception.

Closed Captioning

Closed captioning displays the audio portion of a television program as text on the television screen, enabling people with hearing loss and others to better access television programming. For captioning problems during non-emergency programming, you may file a written complaint with either Wilson Communications or the FCC. If you file your complaint with the FCC, the FCC will forward the complaint to Wilson Communications.

Copyright Infringement Notice

In accordance with the Online Copyright Infringement Liability Limitation Act, 17 USC § 512(3), Wilson Communication Company, Inc., dba Wilson Communications, has filed with the United States Copyright Office the necessary designated agent information to facilitate notice to Wilson Communications of alleged online copyright infringement on Wilson Communications' network. Wilson Communications' designated agent for notification of alleged copyright infringement and counter notification is as follows:

Copyright Infringement Policy

The Company complies with the Online Copyright Infringement Liability Limitation Act of 1998 (Act). As required by the Act, we have adopted a policy to address broadband accounts involved in repeated copyright infringement. infringer policy is as follows:

FCC Transparency Disclosures

Wilson Telephone Company, Inc. and Wilson Communication Company, Inc. dba Wilson Communications (Provider) is providing the following disclosures pursuant to the Federal Communications Commission's Transparency rules found in Part 8 of Title 47 of the Code of Federal Regulations.

Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;
2. fax: (202) 690-7442; or
3. email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer, and lender.

Privacy Policy

Wilson Telephone Company, Inc. and Wilson Communication Company, Inc. dba Wilson Communications operates our website at http://www.wilsoncommunications.us (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

DSL Service Guide